Shipping Policy
1. Shipping Processing Time:
All orders are processed within 2-7 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on location:
- Domestic Shipping: 5-7 business days.
3. Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes:
Bombyx Mori is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages:
Bombyx Mori is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Contact Us:
For more information about our shipping practices, please contact us at bombyxmori.boutique@gmail.com or +917980213225
